Remote Call Forwarding

No more worries about missed incoming business calls! Illinois businesses use remote call forwarding as an effective means of staying in touch with their valuable existing and potential customers. It permits customers to reach the same contact number they’re used to and talk directly with a representative.

Remote call forwarding allows administrators and individuals to forward their calls to a new contact number. That ensures that the needs and inquiries of your customers are receive prompt attention in real time.

remote call forwarding
Relevant Focus

no missed incoming calls

Business owners and managers know that every missed incoming call might be a lost opportunity. With call forwarding solutions, you’ll do away with that risk and show customers that you are reliable and ready with the solutions they need.

An incoming call on the same phone number forwards to a mobile device or a different location where a customer service representative is ready to fulfill customer inquiries. With remote call forwarding systems by Relevant Focus, you can rest assured your business will no longer miss out in those incoming calls even if you have limited staffing. You’ll increase your chances of growing a customer base when they are able to reach you consistently to place an order, discuss plans or simply get information about your services and products.

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Enhances the Customer Care Experience

Call forwarding technologies can connect efficiently to most of your current office phone systems. It serves as a method of enhancing the customer service experience but without the added cost of more staff and hardware. You can implement your own settings for remote call forwarding, making it easy to enable forwarding for particular times of the day.

Automated for Your Convenience

You can direct calls to your location during business hours and, for off-hours, direct them automatically to your mobile device. Additionally, you can automatically send incoming calls to your voicemail, too.

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Relevant Focus is a multi-channel approach that flawlessly consolidates different components to make an incorporated client experience.
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